URL: hotel-paris-bosquet.comEntreprise, organisme : HOLDING BOSQUET
RCS : Paris B 411 823 826
Capital social : 352.000,00 EURO
SIRET : 41182382600010Numéro de TVA : FR 47 411 823 826
Siège head office :
Hôtel Relais Bosquet
19, rue du Champ de Mars
75007 Paris
Tél. +33 (0)1 47 05 25 45Fax. +33 (0)1 45 55 08 24nhotel@relaisbosquet.comSite purpose: Promotion of the establishmentPublication manager, legal representative: M.Benhamou
Editorial manager: M.Benhamou
Web master, design, editing, artistic direction: Cendyn France SAS
Photographs: Cendyn France SAS
Hosting: Cendyn France SAS
Legal representative: Michael Bennett
The site features:
● Informative content
● On-line collection of personal dataLoi informatique et liberté: the site has been declared to the Commission Nationale Informatique et Liberté. You have the right to access, modify, rectify and delete data concerning you (art. 34 of the French Data Protection Act). To exercise this right, please contact: hotel@relaisbosquet.com Property: The site and the information it contains are protected by French intellectual property law and international conventions. Except for use within the family circle or for private use, the site and no element of its content may be reproduced, republished, retranscribed, modified or retransmitted without the prior authorization of the rightful owners.\GENERAL TERMS AND CONDITIONS OF SALEPreambleThese general terms and conditions of sale (hereinafter the "Terms and Conditions") define the contractual relationship between any non-professional user (hereinafter the "Customer") of Hôtel Relais Bosquet (hereinafter the "Hotel") and its website https://hotel-paris-bosquet.com (hereinafter, the "Site"), operated by HOLDING BOSQUET, a société par actions simplifiée (simplified joint stock company) with capital of 352,000 Euros, registered in the Paris Trade and Companies Register under number 411 823 826, whose registered office is at 19 rue du champ de mars, 75007 Paris, whose intracommunity VAT number is FR47411823826 (hereinafter, the "Service Provider"), from booking to the Customer's departure from the Hotel, as well as the conditions applicable to all bookings made through the reservation services of the Hotel Site.\The Provider reserves the right to modify all or part of the General Terms and Conditions at any time. In this case, the new version of the General Terms and Conditions will be available on the Site with its effective date. The applicable conditions will be those in force on the date of validation of the Customer's reservation. The Customer declares that he/she has read the General Terms and Conditions, which must be accepted before any reservation can be validated. All validated reservations imply full and express acceptance of the General Terms and Conditions, and waiver of the right to invoke the Customer's own conditions of purchase or any other conditions. When a reservation is made on the Hotel's website, the Customer declares that he/she has read the General Terms and Conditions and accepts them by checking the appropriate box before validating the reservation. The Customer has the option of saving and editing these General Terms and Conditions using the standard functions of his/her browser or computer.
Scope of application of the General Terms and Conditions:
The General Terms and Conditions apply to all reservations made directly with the Service Provider or by Internet via the reservation services of the Hotel Site. The General Terms and Conditions apply to all services offered by the Hotel. The recording of the reservation and the sending of the confirmation shall constitute proof of the transaction and acceptance of the operations carried out. The Customer declares that he/she is acting for personal purposes that do not fall within the scope of his/her commercial, industrial, craft, liberal or agricultural activity and that he/she has full legal capacity to enter into commitments under these General Terms and Conditions. The Customer declares that he/she is responsible for the use of the Hotel Site reservation site, both in his/her own name and on behalf of third parties, in particular minors. In this respect, the Customer guarantees the truthfulness and accuracy of the information provided, both by himself/herself and by minors under his/her care at the time of booking. Any fraudulent use of the Hotel's reservation services or any breach of the General Terms and Conditions may result in the refusal of access to the services offered, and may give rise to legal proceedings before the competent courts.
ReservationIt is recommended that anyone wishing to stay at the Hotel make a reservation in advance. Reservations will only be confirmed once the hotelier has given his agreement. When making a reservation, the customer must provide a credit card number on which the hotelier can make a pre-authorization. The hotel contract is deemed to have been concluded as soon as the parties have reached agreement. Reservations made on our website are effective after pre-authorization. In the event of rejection, the hotel may cancel the reservation.
The consumer is solely responsible for his choice of services and their suitability to his needs, so that the responsibility of the provider can not be sought in this regard. The consumer has no right of withdrawal. He/she must respect the conditions of cancellation of the reservation.
Payment:
The accommodation service is payable at the latest on the day of departure, but may be requested on the day of arrival. For long-term rentals (1 week or more), bills must be paid weekly.
We accept the following credit cards: Visa, Eurocard-Mastercard, American Express. It is also possible to pay by cash.
In application of article 2102 of the French Civil Code, customers cannot oppose the retention of their luggage if they refuse to pay.
A valid bank card in the customer's name is required as a guarantee. A bank imprint is made as a guarantee for a minimum of one night's stay (equivalent to 5 nights for stays of 5 nights or more). In some cases, however, the imprint may appear as a pending debit on the bank account associated with the card used. In rare cases, the authorization request may result in a debit by the customer's bank before the actual debit is made. In this case, the balance will be automatically re-credited by the bank to the customer and may appear as a refund. Failure to pay will result in the immediate expulsion of the customer, subject to legal proceedings for payment of the balance due. In the event of dispute, jurisdiction will be attributed to M. le Juge des référés des juridictions civiles. Should the customer be unable to provide a valid credit card, we will be obliged to refuse the room rental request. The hotel reserves the right to charge the customer, using the credit card provided as a guarantee at the time of booking or upon arrival, for any consumption, overnight stays or extras that have not been paid for on the day of departure. The same applies to any offence or damage noted after the customer's departure, the amount of compensation will be debited from the customer's card. In the absence of proof to the contrary, the data stored in the service provider's information system, on computer or electronic media, has evidential value concerning reservations made by the customer. Consequently, this data may be produced as evidence in any litigation or other proceedings, and will be admissible, valid and enforceable between the parties in the same way, under the same conditions and with the same evidential value as any document drawn up, received or kept in writing.
Prices:
All prices are indicated inclusive of tax (VAT included). Booking prices are indicated before and during booking. The amount to be paid by the customer takes into account the price of the night multiplied by the number of nights to which are added the chosen options.
Tourist tax :
The tourist tax is never included in the price of the reservation. It is payable locally. Please consult the official documentation for the current rate.
Reservation modification / cancellation and commitment:
In the event of reservation modification or cancellation, all customers are required to give notice at the latest 2 days - 48 hours before the date of arrival. If the customer fails to give notice within the aforementioned period, he/she must pay for the reservation. Any rental period commenced is payable in full. Late arrivals or early departures cannot under any circumstances give rise to a refund. - In the event of cancellation or modification up to 2 days / 48 hours before the arrival date, the hotel does not charge any fees (request made by e-mail).
- In the event of late cancellation or modification, the hotel charges 100% of the stay (request made by e-mail).\In case of no-show, the hotel will charge 100% of the stay and will have the possibility to re-let the room.In case of modification during the stay, the hotel will charge 100% of the stay.Non-refundable reservation:The full amount of the stay will be charged at the time of reservation, and cannot be modified, cancelled or exchanged. The hotelier has the right to re-let a room without delay under the following conditions:
- Cancellation by the customer.
- Modification of the reservation by the customer.
- No-show by the customer.
- Error by the customer when making the reservation (dates, number of rooms, type of room).
Group reservation:
A reservation is considered group when 5 rooms or more are reserved. Specific conditions will be attributed.
Cancellation / modification of duplicated reservation :
In case of duplicated reservation following an error of the customer, this one will be able to modify / cancel the reservation made by error in the 24H (except arrival the same day) following the reservation.\Telephone canvassing :As a consumer, you have the right to register free of charge on the Bloctel telephone canvassing opposition list. Acceptance of the general terms and conditions of sale :The general terms and conditions of sale apply to all reservations. Any stay implies acceptance of the special conditions and the hotel's internal regulations. Failure to comply with the above provisions will result in immediate termination of the contract. In the event of non-compliance with the hotel's internal regulations, the customer will be invited to leave the hotel without being able to demand any reimbursement.
The Customer acknowledges having been informed, prior to confirmation of his reservation, on the Hotel Site, in a legible and comprehensible manner, and on a durable medium, of the present General Conditions and of all the pre-contractual information provided for in articles L. 221-5 and L. 221-11 of the French Consumer Code, and in particular :
- the essential characteristics of the services, taking into account the communication medium used and the service concerned;
- the price of the service and its ancillary costs;
- in the absence of immediate performance of the contract, the date or deadline by which the Service Provider undertakes to perform the service;\information concerning the identity of the Service Provider, its postal, telephone and electronic contact details and its activities, insofar as this is not apparent from the context;information concerning the legal guarantees and their implementation procedures;the possibility of resorting to conventional mediation in the event of a dispute;the non-applicability of the right of retraction.
Information on the existence of codes of good conduct, any sureties and guarantees, termination procedures, dispute resolution methods and other contractual conditions.
Disputes and complaints:
Any complaint relating to a reservation must be sent by the Customer by registered mail with acknowledgement of receipt to the e-mail or postal address of the Hotel, at the latest within fifteen (15) days following the last night, under penalty of foreclosure:
Hôtel Relais Bosquet - 19 rue du champ de mars 75007 Paris
In the event of a dispute between the professional and the consumer, they will endeavour to find an amicable solution.
Failing an amicable agreement, the consumer has the possibility of seizing free of charge the mediator of consumption to which the professional belongs, namely the Association of the European Mediators (AME CONSO), within one year as from the written complaint addressed to the professional.
Referral to the consumer ombudsman must be made:
- Either by completing the form provided for this purpose on the AME CONSO website www.mediationconso-ame.com
- Or by post addressed to AME CONSO, 11 Place Dauphine - 75001 PARIS
Also, you will find the electronic link below to access the online dispute resolution platform on the official website of the European Union (RLL):
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.homes2.show&Ing=FR
IN CASE OF NON-COMPLIANCE BY THE CUSTOMER WITH ANY OF THESE CONDITIONS, THE HOSTELLIER WILL BE OBLIGED TO INVITE THE CUSTOMER TO LEAVE THE ESTABLISHMENT NOW AND WITHOUT ANY COMPENSATION.